Assistant Family and Community Resource Center Administrator

Job Description

Location: East Saint Louis, IL, US, 62201

Job Requisition ID: 45101

Opening Date:  03/21/2025
Closing Date/Time: 04/03/2025​
Agency: Department of Human Services
Class Title: PUBLIC SERVICE ADMINISTRATOR – 37015
Skill Option: Health and Human Services
Bilingual Option: None
Salary: Anticipated Salary: $9,500 – $10,085 per month ($114,000 – $121,020 per year)
Job Type: Salaried
Category: Full Time
County: St. Clair
Number of Vacancies: 1

Work Hours:  Mon – Fri, 8:30am – 5:00pm; 1-hour unpaid lunch
Work Location: 225 N 9th St East Saint Louis, IL 62201-1706

Family and Community Services

Region 5

Administration

East St. Louis Office/St. Clair County

*** MUST APPLY ON OUR WEBSITE **** (Please copy and paste the link to your browser)

Link: https://illinois.jobs2web.com/job-invite/45101/

To access more recruitment resources, please email your resume to DHS.Recruitment@illinois.gov.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented Assistant Family and Community Resource Center (FCRC) Administrator to oversee the operations of the East St. Louis Office.  The position supervises and administers the activities of professional and non-professional staff providing casework services to applicants seeking public assistance or referrals.  The Division helps Illinois residents by connecting them with many programs and services.  Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

Essential Functions

• Serves as Assistant Family and Community Resource Center (FCRC) Administrator.
• Serves as full-line supervisor.
• Confers with and advises subordinate supervisors concerning personnel problems and employee evaluation issues.
• Conducts regularly and specially scheduled staff meetings to discuss, interpret and implement new policies and procedures or changes in existing policies and procedures.
• Plans and implements special management assignment projects.
• Coordinates workflow throughout the office on a rotational basis.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of four (4) years of college with course work in a social or human services field.
• Requires three (3) years progressively responsible administrative experience in a health or human services organization.

Preferred Qualifications

• Two (2) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.
• Two (2) years of professional experience interpreting and implementing policies, procedures and goals of public assistance services.
• Four (4) years of progressively responsible administrative experience in a health or human services organization.
• Two (2) years of professional casework experience using social casework methods, techniques and principles gained through human services related college education or professional experience as a caseworker.
• Two (2) years of professional experience providing technical training and assistance to staff to ensure the accurate and timely benefits in service delivery.
• Two (2) years of professional experience in public speaking to small audiences.
• Basic proficiency in Microsoft Office Suite.

Conditions of Employment

• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

*All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually – (10 days in year one of employment)

* Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program – A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx